How do I determine a member’s participation status (traditional, PPO, POS, or HMO)?

You can verify the member’s network benefits when you verify their eligibility. Call 1-800-676-BLUE (2583). You can also determine a member’s participation status by the logo on their ID card. A blank suitcase logo on a member’s ID card means that the patient has BCBS traditional, POS, or HMO benefits delivered through the BlueCard Program.

You’ll immediately recognize BlueCard PPO members by the special “PPO in a suitcase” logo on their membership card. BlueCard PPO members are BCBS members whose PPO benefits are delivered through the BlueCard Program. It is important to remember that not all PPO members are BlueCard PPO members, only those whose membership cards carry this logo. BlueCard PPO members traveling or living outside of their Blue Plan’s area receive the PPO level of benefits when they obtain services from designated BlueCard PPO providers.