How do I handle claims for accounts exempt from the BlueCard Program?

When a member belongs to an account that is exempt from the BlueCard Program, Anthem Blue Cross and Blue Shield will electronically forward your claims to the member’s Blue Plan. That means you will no longer need to send paper claims directly to the member’s Blue Plan. Instead, you will submit these claims to Anthem Blue Cross and Blue Shield. However, you will continue to submit Medicare supplemental (Medigap) and other COB claims under your current process.