Where and how do I submit BlueCard® Program claims?

You should always submit BlueCard claims to Anthem Blue Cross and Blue Shield. Be sure to include the member’s complete identification number when you submit the claim. The complete identification number includes the three-character alpha prefix. Do not make up alpha prefixes. Incorrect or missing alpha prefixes and member identification numbers delay claims processing.

Once Anthem Blue Cross and Blue Shield receives a claim, it will electronically route the claim to the member’s BCBS Plan. The member’s Plan then processes the claim and approves payment, and Anthem Blue Cross and Blue Shield will pay you.